I bought a $2900.00 Craftsman T-310 riding mower in April 2021 from Lowe's. It quit running in the middle of cutting and will not start. This was mid August 2021. It is under manufacturer warranty. The first inquiry I was told to call a repair shop that are closed. The second call I was told that they would find a repair center and be in touch via email in a few days and they were keeping a log of all that transpired to date and assigned a case number. After 10 days I called a 3rd time. Not one entry to that case number. I was given a number to a repair that laughed and said they do not work on Craftsman mowers. At this point, I called Lowe's and they offered to pick the mower up (at my cost) and send it to where they get their warranty service done. After 9 days I inquire and it has not even left their store. Three days later I find out my mower finally ended up in Pittsburg (another state) for repair. 10 days later I call Lowe's again only to find out the parts are on back order with no idea when I might get my mower. It has 30 hours on it!!!
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