My experience with this has been a disaster! Bought mine in March, used it 3 times, and it broke. Still no replacement and I get notes like these basically telling me nothing:
"The status of your model #CMCST915C1 20-Volt Max 10-in Straight Cordless String Trimmer, order# 7033152807 is in process and will be ship out and deliver anytime at the end of this month as per checking. Once the item ships out, you will receive UPS tracking information via email. "
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