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Problem With Craftsman


1 comment

  • Mark Pulsipher

    I agree completely. Now, you cannot even talk to anyone. There is no support phone number and the web site makes it too hard to submit a request. I do not even know if my request went through.

    If you stand by the quality of your product, put someone in the phone so I can get the issue resolved. This is a serious problem and craftsman no longer seems to care if the customer is happy with the product. I used to simply know that if I saw the name craftsman on a tool, it was going to hold up and someone would be there if I had a problem. I will no longer buy craftsman, since they have just become another foreign garbage company.


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