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How do I handle or claim a warranty on my tool?

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3 comments

  • Randy Metcalf

    Why am I getting sent around and around and around. Were do you go to get help or a straight frickin answer with craftsman? Does anyone know? It's been like 3 hrs on this site and I have been sent from one end to the other.

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  • Michael Stueck

    Same here such a run around  Close some more stores up so more people get this B.S.

    1
  • Randy Dodd

    Craftsman warranty is dead. Only hope is if you repurchase the new product line from SBD and get service that way. And who knows for how long, especially with SBD history. It's like having to repurchase videos when we converted from VHS to DVD to streaming. I am going to try a different brand with a better company.

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