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Where can I find status on my warranty replacement?



  • Jason Johnson

    Is there, or will there be, a feature where orders can be tracked by their order number on the website? Or will this continue to be a Contact Customer Service thing?

  • Harry Heath

    I have been given the runaround for months. Told item is being shipped only to find out that wasn't true. Whats going on? If craftsman doesn't have anything in stock how are stores selling items? I just want my money back because this is getting ridiculous

  • Bruce Walker

    How much longer

  • Bruce Walker

    Please send email to on how much longer it will be.
    Thank you
    Bruce Walker

  • Eugen Papov

    Can Craftsman provide any information about reference case?

  • Ray

    Seriously the worst customer service. I submitted a warranty claim in January and it is now May and still haven't gotten my replacement vacuum. Every time I call I get the same response. It's on backorder. Won't be buying another wet/dry vac from Craftsman.


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