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How can I get in contact with someone for assistance?

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6 comments

  • Joe Conrod

    I bought a Craftsman M230 lawn mower in March and only used it once.  The gas cap would not stay secure and kept coming off during use.  There is something wrong with the lining of the gas tank.  Even after buying several different gas caps, it would not stop the cap from coming off.  I stopped using the lawn mower and started to use a lawn service company.  I forgot that it had a warranty coverage.  How can I return it because it is now under the manufacturer warranty?

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  • Greg McLaughlin

    I see MANY requests for assistance and I see no responses from Craftsman...Ryobi it is I guess!!!!

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  • Robert Lanter

    Last year I purchased a Craftsman M110 lawn mower.  I read and followed the manual but could not get the mower to start. I took it back to Lowes and exchanged it for another M110 (Big Mistake).. Had trouble starting the new one. Only half the time it would start right away. The other times I would have to let it sit for a half hour or more before it would start. This year I have used it once. It started after 6 pulls. today I tried to start it and it will not start. Your M110 Lawn mower is a piece of SHIT!!!  Craftsman should fire the dumb fucks that designed and approved it. I am so disappointed in Craftsman.  As I can't rely on your M110 lawn mower, I will have to purchase another lawn mower (definitely not a Craftsman) for this Summer.  

    Robert Lanter, (307) 634-8026, bull2017rider@gmail.com

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  • Gary Pope

    need to exchange rachet /garypope@ptd.net

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  • Robert Prezioso

    CMCST915 battery weed eater I purchased this at LOWE's Rocky Mount, NC last year and it has stopped working. I understand that there is a 3 year warranty on this product. I was told by customer service at the Lowe's that I had to contact Craftsman directly. Please advise me as to the next step.

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  • Robert Prezioso

    I called yesterday to your 800 # and was told that I could leave my number and I would be called when my number came up in the que. It has been 24 hours and I have not been contacted.

     

     

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