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How can I get in contact with someone for assistance?

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12 comments

  • Joe Conrod

    I bought a Craftsman M230 lawn mower in March and only used it once.  The gas cap would not stay secure and kept coming off during use.  There is something wrong with the lining of the gas tank.  Even after buying several different gas caps, it would not stop the cap from coming off.  I stopped using the lawn mower and started to use a lawn service company.  I forgot that it had a warranty coverage.  How can I return it because it is now under the manufacturer warranty?

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  • Greg McLaughlin

    I see MANY requests for assistance and I see no responses from Craftsman...Ryobi it is I guess!!!!

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  • Robert Lanter

    Last year I purchased a Craftsman M110 lawn mower.  I read and followed the manual but could not get the mower to start. I took it back to Lowes and exchanged it for another M110 (Big Mistake).. Had trouble starting the new one. Only half the time it would start right away. The other times I would have to let it sit for a half hour or more before it would start. This year I have used it once. It started after 6 pulls. today I tried to start it and it will not start. Your M110 Lawn mower is a piece of SHIT!!!  Craftsman should fire the dumb fucks that designed and approved it. I am so disappointed in Craftsman.  As I can't rely on your M110 lawn mower, I will have to purchase another lawn mower (definitely not a Craftsman) for this Summer.  

    Robert Lanter, (307) 634-8026, bull2017rider@gmail.com

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  • Gary Pope

    need to exchange rachet /garypope@ptd.net

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  • Robert Prezioso

    CMCST915 battery weed eater I purchased this at LOWE's Rocky Mount, NC last year and it has stopped working. I understand that there is a 3 year warranty on this product. I was told by customer service at the Lowe's that I had to contact Craftsman directly. Please advise me as to the next step.

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  • Robert Prezioso

    I called yesterday to your 800 # and was told that I could leave my number and I would be called when my number came up in the que. It has been 24 hours and I have not been contacted.

     

     

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  • ellen joslin

    I need the electrical schematics for my Craftsman v20 Children's ride on UTV.

     

    I put it together as specified in the direction book but it will not start.

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  • Charles Libben

    The worst one on regretting Generator.

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  • Brian Howell

    I want to speak to a live person and licate

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  • Brian Howell

    Locate my tools that was being shipped to me

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  • Bruce Young

    Hi Craftsman Users

    Having run a few tens of million dollars annual sales companies, I was unable to register on line.

    Now I've been online for 47 minutes listening to Craftsman AI and music.

     

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  • Linda Ringler

    I purchased a new cultivator C210 about 2 years ago. I used it for the first time about 2 weeks ago and the tiller seized up. It did an area of about 10ft x 10ft and now will not start. Took compression test and has very little compression. I called craftsman to see about replacing it but because I do not have my receipt they will not do anything. This is really sad as I have bought a lot of craftsman tools through the years but I will think twice now. The tiller is brand new and never had a chance to use it till now. I mixed the gas and oil as instructed and I work on small engines so I know what I am doing. Sorry to say craftsman is not what it use to be.

    Linda Ringler  

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